Channel Executive Magazine posed the question to Austen Clark.
In an ever changing landscape, Austen looks at trends, opportunities, knowledge, learning and solutions.
You can read his indepth take on the subject here:
https://www.channelexecutivemag.com/doc/managed-services-vs-managed-security-which-is-more-applicable-to-msps-today-0001
We needed an IT provider who was proactive, robust and had the capacity to support our growth. What appealed to us about Clark IT were their processes and responsiveness. I was impressed with how Clark IT invested in us during the initial “on-boarding” period, and they have identified risks and solutions, efficiencies and cost savings in our systems, from internet access and security to internal wifi. We feel that technical help is just an email or phone call away. There are less IT related grumbles from staff, our systems are stronger and we feel we’re being cared for and protected.
— Craig McGill
Finance Director at Power Jacks
We spoke to Clark IT when we decided to move from an internal IT department to fully outsourced. We were very impressed with how flexible they were in taking us on at very short notice. In the initial 6-7 months of working together we have completely overhauled our data networks, and made five-figure savings in various areas without any reduced functionality - going outsourced has made a six-figure saving overall. Our infrastructure is now much more resilient and we have a clear IT strategy. Most importantly we have a robust disaster recovery solution which has been tested; we know our business can quickly recover in the event of a disaster which gives us a lot of confidence.
— Gary Boyd
Regional Financial Controller at RentAir
