Annie Kenyon

Quick-as-a-flash solution designed to beat lightning strikes

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Why try and weather the storm with ageing telephony services when you can move to the cloud?

A cloud hosted solution transformed communications for Annie Kenyon Architects (AKA), providing a modern, reliable and efficient replacement to a phone system which was prone to outages due to storms and lightning strikes.

Clark IT came up with an effective infrastructure replacement, moving the existing phone system to a cloud hosted environment to improve service and reliability.

The IT specialists were able to advise an alternative system that would alleviate the shortfalls this award-winning firm based in rural Aberdeenshire were encountering.

Austen Clark, managing director of Clark IT, said: “With operational services in the cloud, you are prepared and ready with immediate built-in business continuity. Cloud systems have the big plus that they aren’t affected by localised problems, including power cuts and natural disasters.

“Migrating telephony and communications to the cloud makes it easier for managers and staff to focus on their jobs and goals, with the most efficient integrated cloud communication system operating at the touch of a button.” Clark IT provided a full cloud hosted replacement solution and implemented this while reutilising existing hardware on-site.

This solution provided improved telephony capability by adding individual direct dial numbers for each user as well as geographically local phone numbers which have the potential to be answered anywhere in the world or be forwarded to mobile handsets using the adaptability of the cloud.

Principal architect Annie Kenyon said: “Clark IT advised us that cloud telephony was the best way forward for our business and when we were ready to upgrade our communications, it made sense to move in this direction.

“Using Clark IT for our IT support means that we can concentrate on the commercial objectives of our business, safe in the knowledge that we have the right technology and systems in place to keep everything operational.”

Annie Kenyon Architects maintain a strong working relationship with Clark IT, who are their chosen IT support provider. With a reputation for excellence in design and service the firm, based at studios near Insch, works on projects ranging from extensions and new builds to conservation and small-scale developments. The business is known for creating design-led solutions that respond and are appropriate for the setting, respecting the built heritage and protecting it for future generations.