To use a well-worn cliché, technology’s great when it works – but when things go wrong you want someone on your side to take care of the problem.
It’s good to know how we are performing directly from our clients and our latest feedback makes good reading. At the time of writing, Clark IT’s customer satisfaction level is sitting at 94.6%.
Here’s some of the feedback we’ve collated in July:
“Always great service from the team at Clark’s.”
“Great service from Clarks as always.”
“The fault was diagnosed quickly and a resolution was sorted out in as little time as was possible.”
“Thanks for the prompt response Arran.”
“Kyle was extremely helpful and accommodating with this request very last minute and close to 5pm. Much appreciated Kyle. Very prompt service received.”
“Hassle-free and a quick service from Neil.”
“Had something I needed to get done urgently and Cameron sorted it for me there and then, very much appreciated his help.”
“Problem easily resolved with the assistance of Nigel. Thanks again for your prompt attention when requested today.”
“Nigel was professional and cheerful even with an incredibly frustrating issue which did not respond to any normal fixes attempted. His persistence paid off in the end, and everything was fixed! Very pleased with the service provided.”
If you want a partner that can provide cybersecurity options, cost-saving cloud services, and IT support with over 90% end-user satisfaction.