We talk your language to resolve your issues

20190328 CLARKIT 120

We talk your language to resolve your issues

We know how it is.

You’re at work and you have a tech problem. You’ve tried switching your PC off and on but you’re still stuck.

So you need to call the experts – and need the issue resolved promptly.

For you the main concern is being operational – and our staff are the problem solvers, with the knowledge and expertise to resolve the issue. And they do so in a professional and courteous manner.

We pride ourselves on providing a first class service, and appreciate the feedback we receive from our clients. All feedback, good and bad, can help us improve for the future. Positive comments mean a pat on the back for a job well done.

Here are comments some of our clients have shared recently.

“System went down 10am Sunday morning, Clark’s had it up and working before 11am which enabled us to open the showroom as normal at 12 noon. Thanks everyone.”

"Kyle, Arran and the rest if the IT team at Clark Computers have been excellent, kept me in the loop of progress, helped me quickly and efficiently while I have had to use other peoples work stations, never ran out of patience for my endless ‘IT illiterate’ questions, cheerful, happy and helpful team. 10/10"

“Cameron was very quick at resolving the issue I had, excellent service provided by experienced staff, thanks again for you quick response to the issue. no need for me having any down-time, which I appreciated.”

“Quickly resolved by Kyle, and advised of what to do if the issue happens again.

“We were kept up to date with what was being tried and where we were going to next. A very helpful support team.”

“Service was smashing.”

“Clark’s identified the issue and resolved it quickly.”

"Neil was very efficient, checked back to see how things were going, fantastic service!”

“All sorted over the phone.”

Our customer satisfaction rates are consistently 90% and over - at the time of writing 93.4% from 349 reviews over the last 90 days.

We value our clients – and we value our team for the service they provide.

Want to have this level of tech support to help your business minimise downtime and maximise productivity?

Our IT support capabilities can help your business succeed – get in touch to find out more.